FAQS
1. Is it a manufacturer?
Yes, most of the products are produced and assembled in our own factory, and a few are purchased on behalf of others. It can realize one-stop purchase of all categories, and the price is more advantageous.
2. Can you provide customized services?
We can provide customized services according to your needs. We can communicate special requirements and packaging design in detail. Purchase prices also fluctuate based on purchase volume.
3. Which countries are the products exported to?
Almost all countries have exports, mainly Europe, America, Japan and South Korea.
4. Have you ever worked with those big companies?
We have cooperation with JBL, oase, ehan, Japan Daiso, petco, petsmart, GEX and other companies.
5. What certifications does the product have?
Factory production implements standards CE and ROHSE. For other product certification details, please consult online customer service.
6. How to guarantee the quality?
The factory has its own quality inspection department, a complete set of quality inspection from material procurement to manufacturing to shipment.
system.
7. Can a quotation be issued?
Yes, we have a complete quotation, and can also make a quotation according to your requirements.
8. How long does the production cycle take?
The production cycle is measured by the number of orders. The production and delivery cycle is about 50 days. Ships faster if in stock.
9. What is the minimum order quantity?
From $1000.
10. payment method?
Prepaid 30% of the pricing After the order is completed, the balance will be paid and shipped after passing the inspection.
11. Is there a separate USD account?
Yes.
12. Questions about shipping, customs and taxes?
Our factory quotes do not include shipping and customs duties. We can discuss the specific cost in detail.
13. Where does the production export address come from?
The factory is located in Zhongshan City, Guangzhou Province, China, and can be shipped from Zhongshan Port, Guangzhou, Shenzhen and other ports.
Company business philosophy
Company mission
Strive to innovate for the benefit of customer service
Company Vision
Create the best quality products in the world,let more partners create and realize their beautiful dream opportunities
Company platform
Create the most complete B2B platform for the global aquarium industry chain
company values
thanksgiving Cooperation Efficient Altruism
Company business goals
Adhere to only sell conscience products, so that better product quality and service to every customer